Boson Web3 Commerce

Growth marketing to create Product-Market fit in Web3 Commerce

Boson Protocol enables the tokenization, transfer and trade of any physical thing as a redeemable NFT.

The team behind the project has solved the hard tech problems of tokenizing, twinning and trading physical items as NFTs, so that sellers can focus on creating innovative decentralized commerce experiences for their customers.

Working with the sales, product and marketing teams, we were tasked with building a robust and scalable lead generation engine; one which would help them engage sellers and creators across a range of industry segments, outlining the value that Boson can add in accessible terms, and getting them onboarded with minimal friction.

Web3

Industry

2023

Year

17,700+

Prospects Discovered

500+

Leads Generated

Services provided

  • ​​Sales Strategy
  • Growth Marketing B2B Lead Generation
  • Email automation
  • Content Strategy
  • Landing pages
  • CRM setup
  • Marketing automation
  • Audience research & segmentation

Challenges

Product/ Market Fit

In aiming to be an all-in-one solution, Boson caters for a wide range of industry sectors and use-cases. While this flexibility is a strategic strength when it comes to scaling, it does make it more difficult to identify early adopters. It was unclear which cohort of sellers would be most receptive to Boson’s value proposition, or how they could be engaged.

Limited Awareness of Web3

Despite the huge potential of Web3, Boson found that a lack of understanding among its target audience formed a significant barrier to adoption. There’s a large conceptual gap to close over the course of a sales journey, and resources to support that learning curve were limited.

A Leaky Funnel

With only manual communications and management infrastructure in place around lead generation and nurture, sales teams were often unable to capitalise on opportunities. Pipeline management and optimization had never been systematically addressed, and many warm leads were being lost.

Limited Capacity

To compound matters, Boson’s sales team were already running at capacity. In the absence of a lead qualification or a clearly-defined nurturing process, too much of their time was being spent on administration, and not enough on engaging high-potential prospects.

Approach

Awareness

At the top of the funnel, our primary focus was on building awareness of the huge commercial opportunity Web3 presents. We embarked on a comprehensive education campaign, including webinars, in-depth reports, and case studies. We highlighted success stories from industry leaders like Nike and Dior, demonstrating how Web3 can unlock new revenue streams for sellers. This programme allowed us to reach and engage a large pool of potential sellers, and formed an effective platform for Boson’s value proposition.

Approach

Nurture

Working closely with the teams, we built a series of CRM automations aimed at keeping prospects engaged, further educating them about Web3 commerce, and the benefits of partnering with Boson. Rigorous reporting mechanics around sales and lead generation allowed us to refine these tactics over time, dramatically reducing lead churn.

Approach

Building a Resilient Growth Engine

We identified three key initiatives:

1. Refining the value proposition

We adopted an iterative approach to building out Boson’s messaging. Through rigorous testing and refinement, we aimed to zero in on a clear and compelling narrative, explaining in accessible terms why Boson is an ideal partner for sellers keen to venture into the Web3 space.

2. Tuning the engine

To support our acquisition programme we needed to get robust lead generation and outbound marketing infrastructure in place. Leveraging advanced reporting and automation tools, we were able to reach out to potential sellers proactively, populating the sales pipeline with high-quality leads, and tracking them through every stage of the process.

3. Empowering business development

We needed to equip Boson's sales team with the resources they needed to manage their time effectively, and present a compelling business case to new leads.

Results

We were able to identify 17,700 relevant prospects, from which we generated more than 500 high-quality leads and managed a funnel that led to more than 60 new sellers. Our efforts thus far have unlocked over $300,000 of projected on-platform gross merchandise value. These exciting results are just the beginning, and we look forward to fine tuning the growth machine as Boson expands into more markets

17,700+

Prospects Discovered

500+

Leads Generated

Move78 have been an invaluable strategic partner through nearly three years of product exploration, user validation, and most recently network growth. Matt and the team have been instrumental in helping the Boson team around shared goals, guiding us through the process of refining our brand, product, and value proposition to meet the needs of our users.

- Justin Banon, Co-Founder, Boson

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